Vacancies

We currently have an opportunity for a permanent, part-time Receptionist to join our experienced team of Receptionists at Galashiels.

At Galedin we pride ourselves on our client care, and in this role your strong interpersonal skills will be key to developing and maintaining our client relationships.

You will be required to undertake the below tasks as part of the role:

Welcoming and registering clients arriving at the surgery using a computerised system, including making appointments for large and small animals to maximise the use of veterinary time. Previous experience of working in a veterinary or agricultural environment will be beneficial, although it is not essential as training will be provided.  What is essential, however, is your ability to demonstrate an excellent track record in the delivery of customer service to a very high standard.

To answer the phone in a kind and friendly manner, deal with telephone enquiries and redirect clinical queries to an appropriate member of staff. This includes taking card payments on a daily basis and accurately updating client’s records and accounts, whilst adhering to strict patient confidentiality and GDPR.

To identify and prioritise emergency cases and promote the image of Galedin through a high standard of care. The receptionist may also be required to assist with other administrative duties delegated by the departments within the team.

To assist with cleaning and infection control as needed in the reception area. The receptionist may also be required to become involved with ordering on a daily basis, as well as unpacking and usual stock rotation duties.

Have a friendly, welcoming manner, be a people person who can be empathetic and listen to our clients. Be flexible to the needs of the business.

Multitasking and being able to stay calm under pressure in an extremely busy working environment is essential. Money handling skills and experience of handling a high level of incoming calls would be beneficial.

Hours of work are expected to be 23hrs per week on a part-time basis. Days of work will Wednesday 1pm-6pm, Thursday 8am-6pm and Friday 8am-6pm,  however, a flexible approach is desirable to provide cover for any planned holidays or unplanned absence.
The role fulfils a Saturday morning rota on a rotational basis, currently 1 in 5.

If you meet the criteria, please click the APPLY button to submit your application, including a cover letter and CV, demonstrating your suitability for the role.  Please upload your cover letter and CV within one Word or PDF document to be considered.

The closing date is 5pm on Friday the 13th of June; however, it is advised to submit your application as soon as possible as interviews will take place as soon as suitable candidates are identified.

We reserve the right to close the vacancy prior to the closing date, should suitable applicants be identified.  Applications submitted through agencies will not be accepted.

Farm Vet, Kelso, Scottish Borders

An exciting opportunity has arisen for an experienced farm vet to join us in Kelso, in the Scottish Borders.

The role would suit a confident vet who enjoys working as part of an experienced and enthusiastic team providing excellent clinical care and who is keen to develop their skills.

Galedin is a mixed practice with an established beef, sheep and dairy client base alongside small animal and equine services. The role will mainly involve working with our progressive suckler farms where we offer routine services from pelvimetry, AI and bull testing through to pregnancy scanning and blood sampling in addition to any emergency work. There is the opportunity to work with our pedigree beef and sheep flocks and confidence with herd and flock health planning is essential. The role includes an equally shared, farm-only out-of-hours rota.

The practice has a number of certificate holders and colleagues enrolled in certificate programmes and excellent support is available from experienced colleagues.

Galedin is a rural practice but with excellent links to both Edinburgh and Newcastle. The team enjoy regular practice dog walks and social evenings. The Borders offers an excellent base for outdoor pursuits and our team are members of local hockey and rugby teams, triathlon clubs and support various youth clubs and other organisations. There is also a great local agricultural show circuit and active Young Farmers and Agricultural Discussion groups.

We have all the essentials including phase contrast microscopy, Pulsator-V and both linear and curvilinear ultrasound scanners.

Salary upto £65,000 FTE depending on experience plus vehicle available for private use.

For an informal chat about the role please contact Mary Hall at the Kelso practice on 01573 224496.

Applications should be sent to [email protected]